EU Only Representative Service

Manufacturers, formulators and producers of articles, who are based outside the European Economic Area, can appoint a European-based Only Representative (OR) to take over the REACH compliance responsibilities of EU importers for named substances. These importers are then regarded as downstream users.

Only Representative functions met by Arrow Regulatory (Ireland​) Ltd.:

  • Compliance with REACH Article 8

  • Permanent physical presence of experienced personnel in the EU

  • Clear understanding of REACH and associated regulatory and administration procedures

  • Substantial experience of complex supply chains

  • Competence in handling volumes of confidential information


The team at Arrow Regulatory have substantial experience in the role of Only Representative. Please contact us for further discussion.

Our services:

  • Provision of contract specifying the mutual agreement between a non-EU company and the Only Representative

  • Template letters used to recognise and define the relationships between the non-EU supplier, Only Representative and EU importer

  • Ongoing communication with the non-EU supplier to ensure records show available and up-to-date information of customers covered by the OR agreement and quantities imported per calendar year

  • Assistance with compilation of REACH-compliant Safety Data Sheets if required by the non-EU company or the downstream users covered by the OR agreement

  • Maintenance of all relevant information for a period of at least 10 years after last import

Arrow Regulatory Limited

6th Floor, East West Building

2 Tollhouse Hill

Nottingham NG1 5FS


T: +44 (0) 115 9352243

Arrow Regulatory (Ireland) Limited

9 Pembroke Street Upper
Dublin 2

D02 KR83


T:  +353 (0) 1 653 2165

Arrow Regulatory GmbH

Grabenweg 68

6020 Innsbruck



T:  +43 (0) 660 1162392   


© 2021 Arrow Regulatory

Arrow Regulatory Limited is a company registered in England and Wales with company number 10171397. Registered Office: 149-155 Canal Street, Nottingham,  NG1 7HR, UK

Arrow Regulatory (Ireland) Limited is a company registered in Ireland with company number 614017. Registered Office: The Black Church, St Mary's Place, Dublin 7, D07 P4AX, Ireland

Arrow Regulatory GmbH is a company registered in Austria with a company number FN 529473m. Registered Office: Grabenweg 68, 6020 Innsbruck, Tyrol, Austria  [Impressum]